Privacy Policy
Last updated: September 2026
1. Information We Collect
When you place an order with PurePeptides, we collect the following personal information: full name, email address, phone number, delivery address, and order details including products ordered and order total.
2. How We Use Your Information
We use your personal information to process and fulfil your orders, communicate order confirmations and updates, respond to customer service enquiries, and comply with legal obligations. Your information is used solely for the purpose of providing our services.
3. WhatsApp Order Notifications
When you place an order, your order details (including name, email, phone number, address, and product information) may be transmitted via WhatsApp to our business team for order processing. This is a core part of our order fulfilment process.
4. Data Storage & Security
Your personal data is stored securely using industry-standard measures. We implement appropriate technical and organisational security measures to protect your information against unauthorised access, alteration, disclosure, or destruction.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only as necessary to process your order (e.g., with delivery services) or as required by law.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may also request a copy of the information we hold about you. To exercise any of these rights, please contact our customer service team.
7. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. These may include session cookies for site functionality and preference cookies such as age verification status.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact
For any questions or concerns about this Privacy Policy or your personal data, please contact our customer service team via the WhatsApp button on our website or through our contact page.